Who is responsible for your data?
Table of Contents Privacy and Cookie Policies:
What data do we process and how do we get there?
For what purposes does The Movie Store process your data?
Asking a question or making a complaint
Which third parties have access to your data
How do we secure your data?
Questions and requests for access, correction and deletion
What we do not do
2. What data do we process and how do we get there?
If you purchase items from The Movie Store's website, we will ask you for NAW information. We put your NAW data in a file in our secure environment.
If you subscribe to our newsletter, we will store your email address in a file in our secure environment.
3. For what purposes does The Movie Store process your data?
Delivering your order
For your order we need your name, email address, address(es), payment details and sometimes your phone number. This allows us to deliver your order and keep you informed about your order. We also give your details to others when necessary for an order, for example to delivery services. We require our delivery services to treat your information as carefully as we do.
In "my account", we store, among other things, the following information: your name, address(es), telephone number, e-mail address, delivery details and information provided. It's handy, because you don't have to enter these data again and again. We also keep details of your previous orders so that you can easily find them. You can also sign up for the newsletter here. You can also keep a wish list here of items that interest you and that you may want to buy. We will keep your data until you indicate that you no longer want it.
We love reviews. And so do our customers. If you want to write a review, you can choose whether your personal data or your name will be visible to other visitors.
When you participate in a promotion or contest, we ask for your name, address and e-mail address. In this way we can carry out the action and announce the winner(s). We also measure the response to our advertising campaigns. We will store your data for one month after the promotion/ contest.
Nobody wants fraud, nor do we. That's why we use customer data to investigate, prevent and combat fraud. If necessary, we give customer data to the government.
4. Asking a question or making a complaint
When you submit a question or complaint to The Movie Store (this can be done by e-mail), we may ask for your contact details to deal with your question or complaint and possibly also to contact you later with additional information. We will only use this personal information for this purpose and your personal information will only be accessible to those within The Movie Store who are involved in dealing with your question or complaint.
What data do we process for this purpose?
In order to be able to register your question or complaint, we note it in our database. We may also ask you for your contact information such as your name, address, place of residence, gender, telephone number and/or email address.
How long do we store your data for this purpose?
We will retain questions, complaints and your contact details for no longer than 2 years, unless the nature of the question or complaint requires us to retain them for a longer period of time.
5. Electronic Newsletter
If you subscribe to The Movie Store newsletter, you will automatically receive the newsletter. It describes the articles that have been received and the articles that can be expected. Also special offers / promotions and mention of a trade fair where The Movie Store will be present. If you no longer wish to receive a newsletter with information, you can indicate this by sending a request to our communication department via [email protected]
We have a treatment period of 1 month.
6. Which third parties have access to your data?
We give the delivery services we use access to your address details.
To other service providers and third parties involved in the processing of data
7. How do we secure your data?
The Movie Store handles your personal data with the utmost care. We have taken various technical and organisational measures to protect your personal data against loss or unlawful use. In this way, we secure our systems and applications in accordance with the applicable information security standards.
8. Questions and requests for access, correction and deletion
You can request access to the information The Movie Store collects about you at any time and have it corrected or deleted by sending a request to:
If you no longer wish to receive an e-mail with information about The Movie Store, you can indicate this by sending a request to [email protected]
We have a treatment period of 1 month.
10. What do we not do with your data?
We never use your data to show you different prices than to other customers. All our customers see the same prices for our products and products. Selling your data to others is something we never do.