Shipping & returns

All deliveries are send by PostNL. We aim to sent your order the same day of payment. We send our packages 6 days a week except for sunday. It can happen that a product isn't available. In that case, we will notify you in time and pay you back in-full.

The Movie Store Rotterdam will ship to almost every country in the world, we use DHL and PostNL as parcelservice for international orders. We only deliver at house adresses, not at any Packstations.
The prices are different for each package because other prices apply due to the weight of the package!

Where does The Movie Store Rotterdam deliver?
We deliver our products in 224 countries all over the world. Is your country not in the list of sending countries, please contact our customer service.

Payment methods
You can pay in many ways: by iDEAL, PayPal, bank transfer, creditcards and many more.

Returns and defects
Despite the great care that we devote to your order, it can happen that an article has a failure or you can receive the wrong product. In these cases you should contact The Movie Store Rotterdam within 10 days, by using the online ticket system.